Question 1

How do I reach the practice?

Accepted Answer

Contact Insightful Care Solutions via the website contact form, email info@insightfulcare.solutions, phone (609) 334-2782 (non-emergency), or Instagram @insightfulcaresolutions. For emergencies call 911 or 988.

Question 2

What should I expect with a telehealth appointment?

Accepted Answer

After your appointment is confirmed you receive a secure HIPAA-compliant Zoom link with new patient documents and consent forms to complete beforehand. Download Zoom ahead of time to avoid delays.

Question 3

How will I get my medications?

Accepted Answer

Prescriptions are sent electronically to the pharmacy of your choice.

Question 4

What ages do you treat?

Accepted Answer

We treat children, adolescents, and adults starting from age 10 and up.

Question 5

If I don't have insurance can I still book an appointment?

Accepted Answer

We accept Aetna, Evernorth, Horizon BCBS, and United Healthcare, plus private pay. Initial evaluations are $300 and follow-up visits are $150. Major credit cards accepted. Check with your insurer for telehealth coverage details.

Question 6

What if I can't make my appointment?

Accepted Answer

Please cancel or reschedule within 48 hours. No-shows and late cancellations are subject to a $100 fee.

Question 7

What to do in case of an emergency?

Accepted Answer

For life-threatening emergencies such as feeling unsafe or having suicidal or homicidal thoughts, call 911 or 988 and go to the nearest hospital. See the Resources section for 24-hour New Jersey county crisis hotlines.

Insightful Care Solutions — Your Mental Health Advocates